A guide to staying in Bishop's Bay Cottage

The House Book

Dear Guests,

Welcome – we hope you arrived safely and had no trouble finding our cottage. We want you to make yourself at home right away.
We ask all our guests to go through the cottage and report any dissatisfaction within the first 24 hours of arrival.

Please email stay@bishopsbaycottage.co.uk or call: 07986 214885

When going out for the day, please drive slowly and smoothly up the incline and if you have arranged for any food or postal deliveries during your stay please ask the carrier to park at the top of the drive.

A guide to the kitchen appliances is in a blue folder in the cupboard above the cooker.

Should you have any questions during your stay, feel free to contact us. We also have a guest book and we encourage you to browse through past entries and leave your own as well, particularly if you have discovered something special in the area and would like future guests to share in this.

Please feel free to water the hangings baskets and plants at the door if they are looking a bit sad, they (and we) will be very grateful.

We hope you enjoy your stay and may visit us again in the future.

Please refrain from smoking cigarettes, cigars or vaping at Bishop’s Bay Cottage.

Cutlery drawer:
The main cutlery drawer is accessed in the top of the drawer under the foil dispenser.
There is another under the drawer opposite in the island unit (both well-hidden and slide out). If you require more space in the lower dishwasher rack, you can remove the cutlery basket and use the the cutlery drawer which slides out under the very top of the dishwasher. 

Fridge/Freezer:

When using the freezer section, please ensure that all drawers are pushed back correctly into position otherwise the seal on the door may not close, causing a  build up of ice and reducing efficiency.

Heating:
All heating is underfloor – please see the separate sheet on the information table about the controllers or see the section below.
Underfloor heating takes a while to change to a selected temperature – up or down.
Adjust up or down a degree or two at a time. It may be preferable to open a window if you want to cool down quickly.
If you prefer to sleep in a cool bedroom do not adjust the temperature too high as it will take time to cool down.

Wood burner:
Please see the instructions for the wood burner on the shelf to the left of the fireplace. The ash does not need emptying.
If the room gets too warm when using the fire it is best not to adjust the underfloor heating as this will make little difference.

Microwave Oven:
The Microwave is in the top combination oven – please remove any metal trays before use as a Microwave.
It can be used in combination mode please see the appliance instructions which are in the cupboard above the oven.

NESPRESSO Coffee:
Please help us and the environment if having Nespresso coffee by recycling the used aluminium pods. There is a bag for dry pods in box outside.

Recycling:
Please see the recycling sheet on the information table or the section below for what to put in the blue dustbin. The local council cannot recycle black plastic tubs or carrier bags / bin liners.

SAFETY FIRST
Remember to unplug all phone/laptop/i-pod chargers/hair straighteners/curling wands when you are not in the room as these appliances have been known to overheat and can cause a fire.  Also extinguish any candles when leaving a room unattended.

As part of our fire risk assessment it is recommended that once the main door is locked that you leave the key in place in the lock. If you do not feel comfortable doing this, it can be left on the shelf in the entry vestibule but please ensure that all guests are aware of where the key is in the event of a fire enabling a fast exit from the cottage through the main door if necessary.

Main Television.
This has Freeview through a Humax satellite receiver.
Turn on the television with the Sony remote (green button top right)
Turn on the satellite receiver with the Humax remote (green button top right)

The satellite receiver is connected to HDMI 1 on the television.
This can be selected with the Sony remote using the button on the top left.

To select a channel to watch use the TV Guide button on the Humax remote control.
The satellite receiver can watch some ‘catch-up’ channels by selecting an earlier time.
It is also possible to record a channel by pressing the red R button.

The television has Netflix you can use this if you have a Netflix subscription – use the Netflix button on the Sony remote.
If you login with your account please remember to log out before you leave.

Study Television.
This television is connect to an Amazon Fire device.
Please ensure HDMI 1 is selected by pressing SOURCE on the TV Remote

The Fire Device remote control has Echo built in so for instance you can press and hold the Mic button (centre top) and say ‘Turn on the television’.
You could then say (after holding the Mic button) ‘Open ITV’.
Or you could say ‘What is the weather today’.
You can of course use the remote control to select channels.
The Pin Code is: 2402

Bose Bluetooth Speaker.
This is on the lower shelf to the right of the fireplace.
Turn on with the button on the top left.
You can then use the Bluetooth option on your device (Phone) to connect to the Bose speaker.

Sonos Speakers.
There is a Sonos in the study area and another in the King Bed room.
Connect to these using a Sonos App on your phone after you have joined the Wifi network

CHECK IN, CHECK OUT POLICY

Check in is available from 16.00 hrs on day of arrival.
Please report any complaints regarding cleaning or maintenance problems within 24 hours using the number above.
If anything is not acceptable, do not hesitate to let us know.
We ask that you vacate the cottage by 10.00 hrs on the morning of departure.

Heating Controls.
Bishop’s Bay is divided into five heating zones:
Kitchen/Lounge
Utility
Main Hall
Twin Bedroom
Double Bedroom

Tap the temperature adjust buttons to display the desired temperature then tap the tick symbol (enter) to confirm.
NB. If the snowflake symbol (standby) is displayed, tap the left and right navigation buttons to move the rectangle over the symbol in the bottom left corner. The picture on the right shows this symbol selected. Tap the tick to take the zone out of standby.
The snowflake will disappear and the adjustable temperature range will allow higher selectable temperatures.

PARKING
There is dedicated parking for guests on the left side of the cottage as you come down the driveway.

BINS, TRASH AND RECYCLING SCHEDULE
Bins are collected every Thursday morning alternating between GREEN and BLUE bins.

WE ASK GUESTS TO PLEASE LEAVE THE BINS OUT AT THE GATE ON WEDNESDAY EVENINGS FOR COLLECTION EARLY ON THURSDAY MORNINGS.

  • The GREEN bin – General Waste, food waste etc. in rubbish sacks please.
  • The BLUE bin – Recycling – paper, cardboard, food/drink cans and aerosols.  Plastic milk containers, water bottles and detergent bottles – please remove all lids and put in bin also. Food packaging: plastic yoghurt pots, fruit and veg trays if clear – no black please.  All items must be clean and dry before placing in the bin. No plastic bags please or the bin man will not empty the contents.
  • NO GLASS BOTTLES to be put into the bin, clean glass can be recycled, our nearest collection point is at the petrol station in Onich (towards Fort William), or at Co-op Supermarket in Ballachulish Village.

    We ask guests to please recycle their own used glass and not to dispose of it in our bins –  broken glass is dangerous.

Appliances

  • Dishwasher (pull out cutlery drawer at very top)
  • Washing Machine
  • Tumble Dryer
  • Drying rack for clothes (Inside the broom cupboard in Utility Room)
  • Iron + Ironing Board (Inside the broom cupboard)
  • Heating system throughout the house
  • Wood burner in the lounge area
  • Built in microwave
  • Eye level built-in oven
  • Ceramic Hob
  • 2 Slice bread toaster
  • Nespresso coffee machine
  • Filter coffee machine (in cupboard at back of kitchen island)
  • George Foreman fat reducing grill
  • Heated towel rails in both bathrooms.

CAR CHARGING POINTS 
Please see map below for the location of nearby charging points. There is no facility at the cottage for charging electric vehicles.

Petrol/Diesel/LPG (Autogas)
Onich Gleaner Service Station (glass recycling):
Less than 1 mile towards Fort William, PH33 6RZ

ATM
Outside the Co-op supermarket in Ballachulish
3.2 Miles

Supermarkets
Closest
Co-op Ballachulish 3.2 Miles PH49 4JS

In Fort William—12.5 miles.
 Morrisons; Tesco; Coop; Lidl; Aldi and an M&S Foodhall, so plenty of choice for buying provisions as well as independent shops & cafes. Morrisons also do a ‘click & collect’ service. If shopping at M&S, we recommend taking the road left just past the roundabout, it leads to Old Inverlochy Castle and next door The Highland Soap Company factory showroom & excellent cafe.

Hotels & Bars
Loch Leven Hotel 1 mile
Located on the Lochside just before crossing the bridge towards Ballachulish.

Ballachulish Hotel & Restaurant
Cross the main A82 road safely and walk across Ballachulish Bridge, (walking the opposite side there is less chance of encountering cyclists using the cycleway) steps lead down to the hotel from the James Stewart Monument.

Bishops Bay Cottage

Call us: (+44) 07986 214 885

Bishop’s Bay Cottage,
 North Ballachulish,
 Onich,
 Fort William,
 PH33 6SA

5 Star Self Catering Award